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Delivery

Delivery of the initial file version takes 5 business days from the date of payment, unless specified otherwise.

OneStepRemoved uses an email ticketing system for delivering and testing the programming project files. Customers are automatically registered and receive their files as email attachments. You can send as many messages as need without worrying about cluttering the inbox. The system neatly categorizes and organizes emails according to the order in which they were received. You can also login to the ticketing system directly.

We only do tech support via the ticketing system. The systems helps maintain the files, issues and comments within a single confined area. The project stays more organized, making your life easier and less stressful.